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Terms and Conditions

Created: September 8, 2024

Last reviewed for accuracy: June 17, 2026
Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Virginia, United States
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Alternative Systems Inspection Services, Fredericksburg, VA 22407.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website, including any services offered directly by Alternative Systems Inspection Services or, in some cases, fulfilled through a third-party provider due to availability constraints.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Website refers to Alternative Systems Inspection Services, accessible from https://asisseptic.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Septic Pumping Service Agreement

This agreement covers the septic pumping Alternative Systems Inspection Services performs at your home or business in Fredericksburg, VA, and it applies alongside the general Terms and Conditions posted elsewhere on this website. Booking a pump-out means you accept both. The notes below explain what a standard service includes, what we need from you to get it done, and the conditions that can change the price or the schedule.

Scheduling Your Pump-Out

Alternative Systems Inspection Services makes reasonable efforts to perform your septic pumping at the time agreed during booking. Scheduling depends on availability and can shift with weather, road conditions, equipment status, or other operational factors. We will give you as much notice as possible of any meaningful change. For emergency requests outside normal business hours, we respond as quickly as we can but cannot promise a specific arrival time.

Getting Our Truck to the Tank

A loaded pump truck can weigh more than 30,000 pounds, so the route to your tank matters. You are responsible for making sure the tank access point, whether a lid or risers, can be located and reached on the service date. Driveways, gates, and approach paths must be clear and able to support the vehicle. Tanks hidden under soil, landscaping, decks, or other structures may need extra locating or digging time, billed as described below. Please secure any animals and keep the work area safe for our technicians.

What a Standard Pump-Out Covers

A standard service includes locating accessible tank lids where locating is part of the quoted price, removing the liquid and solid waste from the tank, and a visual check of the tank interior to the extent it is visible during pumping. When we finish, you receive a service ticket noting the date, the approximate volume pumped, and anything we observed, such as baffle condition, tank integrity, and any recommended follow-up.

Work Quoted Separately

A standard pump-out does not include camera inspections, drain field evaluation, baffle or riser repair, tank repair, lid replacement, or any work beyond what is needed to safely pump the tank. We are glad to handle those jobs, but they are quoted on their own.

What Goes in the Tank and What We Cannot Haul

Standard pumping covers domestic wastewater and organic solids. If we find hazardous substances during inspection or pumping, such as industrial chemicals, solvents, paint, fuel, pesticides, or anything the receiving facility prohibits, Alternative Systems Inspection Services may decline the pump-out or add the disposal fees the facility requires. You are responsible for any surcharge the disposal facility applies to non-compliant waste. Everything Alternative Systems Inspection Services pumps is transported and disposed of at permitted facilities under the applicable local, state, and federal rules.

Conditions That Postpone Service

Alternative Systems Inspection Services may decline or postpone a visit when site conditions are unsafe or unsuitable for the truck. That includes flooding, ground too saturated to support the vehicle, hazardous materials near the tank, severe weather, or a tank access point we cannot locate. Rescheduling caused by these conditions may carry a trip charge or rescheduling fee.

Driveways, Lawns, and Buried Lines

Service trucks are heavy, and reaching the tank often means crossing lawns, driveways, gravel, or landscaped areas. Alternative Systems Inspection Services takes reasonable care to limit disturbance, but you acknowledge that minor impressions, turf marks, or driveway marks can happen as a normal part of access. Alternative Systems Inspection Services is not responsible for incidental damage to lawns, driveways, sprinkler systems, invisible fencing, unmarked septic components, or other buried or unmarked features. If you want any of these flagged before the service date, please mark them ahead of time.

When Your Next Service Is Due

Alternative Systems Inspection Services may suggest an interval for your next pump-out based on tank size, household size, the sludge and scum levels we observe, and any local rules. Residential systems are commonly serviced every three to five years. These suggestions are advisory; scheduling future service to match your own judgment and any local permit or maintenance requirement is up to you.

Charges Beyond the Standard Pump-Out

Additional charges may apply for the following:

  • Tanks that require locating or excavation of buried lids
  • Tanks larger than the standard residential size quoted at booking
  • Heavy sludge, root intrusion, or compacted solids that need extra pumping time or water-jetting
  • Trip charges for inaccessible, unsafe, or otherwise non-serviceable sites
  • Rescheduling on short notice
  • Emergency or after-hours requests
  • Disposal surcharges when waste composition needs special handling

Wherever practical, we tell you about added charges before doing the extra work, and they are invoiced under the terms Alternative Systems Inspection Services provides.

Payment

Unless agreed otherwise in writing, payment is due when the service is complete. Alternative Systems Inspection Services accepts the payment methods shared at booking. If you dispute a charge, raise it with Alternative Systems Inspection Services within a reasonable time so we can review it against the service ticket and technician notes.

Your Acknowledgment

By scheduling septic pumping with Alternative Systems Inspection Services, the customer acknowledges that they have read, understood, and agreed to these specific service terms in addition to the general Terms and Conditions provided on this website. When demand is high or schedules conflict, Alternative Systems Inspection Services reserves the right to subcontract or coordinate service fulfillment through a trusted third-party provider. Non-compliance with these terms may result in service refusal, rescheduling, or additional charges.

When a Partner Provider Steps In

Because of capacity limits, scheduling conflicts, or service availability, Alternative Systems Inspection Services may connect customers with independent third-party septic service providers to fulfill a request. When this happens, the third-party provider is an independent contractor and not an employee or agent of Alternative Systems Inspection Services. The customer is responsible for verifying that any provider hired holds the licenses, insurance, and permits required for the work in their jurisdiction.

This site is a free service to assist homeowners in connecting with local service contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Terms Written For People

(826) 232-3924